Healthcare Management Conference 2023

AGENDA

09:15

Conference Chairperson & Opening Remarks

- How to support voluntary data sharing between companies
- How to facilitate the fulfilment of data sharing obligations set by law
- A look into how organizations share data without fear of it being misused or losing competitive advantage
- Examples of how Individuals exercise their rights under the GDPR
- Enable individuals to gain control over their data and allow them to share it with trusted companies

09:30

Change Management: Overcoming Resistance and Driving
Positive Attitudes towards Change

Rachel Nolan, HR Consultant, Director at Elm Castle Consultancy Ltd

Transparent and open communication channels
Encouraging Employee Involvement and Engagement
Providing a clear vision and purpose for the change
Providing adequate training and support
Recognizing and celebrating milestones and achievements throughout the change process

Recruiting and Retaining Healthcare Professionals –
Challenges facing the healthcare system

Laura Mulchrone, Head of Nursing & Medical Recruitment, Clarity Recruitment

Shortage of healthcare professionals
Overreliance on agency staff leading to higher costs, inconsistent quality of care, and difficulty in maintaining continuity of care
Recruitment and retention issues in rural areas
High cost of accommodation in urban areas
What are the potential solutions?

Pitfalls in Procurement and Purchasing in Healthcare

Graham Proudfoot, Head of Procurement in The Princes Trust,
Former Procurement Manager in the HSE

Avoiding Overly Restrictive Requirements
Developing Robust Award Criteria
Conducting Compliant Evaluations
Post Tender Negotiations
Debriefing Tenderers
Record Keeping

11:30

Coffee Break

Navigating the Compliance Requirements of Audits

Regina Connell, Chief Operating Officer, Health Care Informed (HCI)

The importance of an effective Quality and Safety audit process within healthcare services
The Involvement of HIQA as a Regulator
Process Overview of completing a Quality and Safety Audit
Current challenges for compliance and regulatory teams in relation to audit
Sample of HIQA Findings in relation to Quality and Safety Audits
What HIQA expect in relation to Quality and Safety Audit
Staying on top of the ever-changing requirements
Ensuring Compliance: Putting regulatory requirements into daily practice

The Challenges of Management Roles –
Leadership and People Management

Sonya Meekel – MBA, MSc M.A, Lecturer TU Dublin

Working with the management team – are you all on the same page?
Why do people have resistance to change?
If there is resistance, how do you successfully improve attitudes to change
Motivation – can it work in healthcare – what are the key steps to improved motivation?
Getting the best from your team – why and how
Performance and appraisals – key issues and top 5 (do's and don’ts)

13:00

Lunch Break

Patient Safety (Notifiable Incidents and Open Disclosure) Bill

Mary Kirwan, Barrister & Lecturer at RCSI

Navigating the Complexities of Healthcare Budgets

Strategy and Financial Management
The importance of the correct reimbursement model
Activity Based Funding – Public System
Private Healthcare Reimbursement
Budget Setting and Managing on a tight budget, it’s a challenge, but…
Where have typical savings been made and how?
Getting the message across to the various depts.

15:30

Conference Close

- What are third-party cookies?
- Not all cookies are good cookies
- Why are third-party cookies going away?
- What are first-party cookies?
- What aboutzero-party data?
- How can zero-party data build trust?
- How to prepare for the third party phaseout

09:00

Introduction to The Most Creative Conference

Arlene Miles

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